FAQs

OUR PRODUCTS

INGREDIENTS

Are your products natural?

Our formulas are plant-based and made with naturally derived ingredients: botanical oils, butters, flower waters, and extracts. Ingredients marked with an asterisk (*) on each label are certified organic. Every product page shows the full ingredient list, so you can see exactly what’s inside before you buy.

Are your products nut, soy, and gluten free?

Our products are soy and gluten free. However, some of the certified organic carrier oils we used are from nut trees. Please be sure to check our ingredient list before making a purchase.

We only use preservatives that are all derived from natural ingredients such as Aspen Bark. Rosemary Extract, and Fermented Radish Root. We also use Vitamin E (Sunflower) in some of our products to extend the natural shelf life. This helps keep the oils fresh.

Are your products safe to use during pregnancy?

Please check with your doctor or midwife before using any skincare while pregnant or nursing. Our formulas are plant-based, but several contain essential oils, and some essential oils aren’t recommended during pregnancy.

These formulas contain no essential oils:

  • Radiant Hydrating Toner
  • Invigorate Refreshing Toner
  • Replenish Antioxidant Moisturizer
  • Renew Intensive Eye Cream
  • Gentle Bar Soap

Full ingredient lists are on each product page to share with your provider, or email info@botanicalrepublic.com and we’ll send them to you.

What preservatives do you use?

Hydrosol (Water) based formulas need an effective preservation system to remain safe and stable. Depending on the product, our formulas may use ingredients such as Lactobacillus Ferment, Leuconostoc/Radish Root Ferment Filtrate, Aspen Bark Extract, Caprylhydroxamic Acid, Phenethyl Alcohol, or Potassium Sorbate.

Our water-free facial oils use antioxidants such as Tocopherol (Vitamin E) and Rosemary Leaf Extract to help protect the oils from oxidation. Please check the product page for the exact ingredient list for each formula.

Do your products contain fragrance?

You’ll never see “fragrance” or “parfum” on our labels. That one word can stand in for a mixture of undisclosed ingredients, and we’d rather you know exactly what you’re putting on your skin.

Our current ingredient lists do not use the general terms “fragrance” or “parfum.” When a formula contains essential oils, each one is named in the ingredient list. Naturally occurring essential-oil components, such as Linalool or Limonene, are also disclosed where applicable.

Some water-based formulas use a plant-derived preservative blend containing Phenethyl Alcohol. This gives the blend a natural rose-like aroma. It is included as part of the preservation system, not as added perfume but you may still notice its light floral scent.

Products made without essential oils may also have a mild scent from their botanical ingredients or preservation system. If you are sensitive to fragrance or scent, please review the complete ingredient list on each product page and patch test before use.

PRODUCTION

Where are your products made?

In our studio lab in Los Angeles, California, our founder and formulator, Hannah Kim, and our cosmetic chemists develop every formula and each one is handcrafted in small batches.

What is the shelf life for your products?

For unopened products that are not exposed to heat and high temperatures have a shelf life of approximately 12 months. We highly recommend storing our products in a cool dry area to preserve their quality.

We would like to advise our customers to use our products within 6 months after opening for highest quality.

Where do you source your materials from?

We source from small independent farms and large ingredient local suppliers located in the West and the East Coast region that obtain their ingredients from natural wildcrafted sources. We believe in supporting the local farmers and suppliers. Furthermore, we only purchase from local suppliers who are committed to cruelty-free, fair trade, and sustainability.

WHAT TYPE OF PACKAGING DO YOU USE?

Our skincare comes in frosted glass bottles. Glass doesn’t absorb or react with plant oils the way some plastics can, and it’s widely recyclable wherever glass recycling is available. Please remove pumps and droppers before recycling.

Our boxes and tissue paper are made with Forest Stewardship Council (FSC) certified materials. Because light and heat affect any plant-based formula, we recommend storing your products away from direct sunlight.

PRODUCT KNOWLEDGE

SKIN CONCERNS

Which product(s) do you recommend for combination skin?

Combination skin needs two things at once: cleansing that doesn’t overdo it on oilier areas, and moisture that doesn’t feel heavy where you don’t need it. Here’s how we’d build that routine.

1. Revive Gentle Emollient Cleanser

A creamy, low-foam cleanser that cleans without leaving skin tight. It’s suitable for all skin types.

  • Calendula Flower Water is the base of the formula in place of plain water, so the cleanser starts with a comforting botanical.
  • Apricot Kernel Oil, Meadowfoam Seed Oil, and Mango Seed Butter replace the softness that cleansing can take away, so drier areas stay comfortable.
  • Aloe Juice and Glycerin help skin hold onto moisture while you rinse.
  • Magnolia Bark Extract and Tocopherol provides antioxidant support.
  • Lavender and Bergamot essential oils give it a calming, spa-like scent for your evening routine.

2. Invigorate Refreshing Toner

A feather-light mist for normal to oily skin.

  • Tulsi, Witch Hazel, and Chamomile flower waters make up the base. Witch Hazel gives a clean, refreshed feel, Chamomile helps comfort skin, and Tulsi (holy basil) adds an antioxidant-rich botanical.
  • Tamarind Seed Extract is rich in a natural polysaccharide that binds and holds water. It gives skin lightweight moisture with no oil at all.
  • Glycerin draws moisture into the skin’s surface.

3. Restore Youth Serum

Our lightest oil serum, and the one we suggest for combination skin.

  • Prickly Pear Seed Oil is the main ingredient. It’s naturally high in linoleic acid and has one of the highest vitamin E contents of any plant oil, yet it feels light and absorbs quickly.
  • Borage Seed Oil and Evening Primrose Oil are both sources of gamma-linolenic acid (GLA), a fatty acid that helps support the skin barrier.
  • Jojoba Seed Oil is a liquid plant wax similar to the waxes skin produces naturally, which is why it absorbs without a greasy feel.
  • Kakadu Plum Extract comes from an Australian fruit naturally rich in vitamin C, for antioxidant support.
  • Calendula, Bamboo, and Elderberry extracts add comforting and antioxidant support.

4. Replenish Antioxidant Moisturizer

A rich, velvety moisturizer that combines four kinds of support in one step. For combination or breakout-prone skin, apply a thin layer, focusing on areas that feel dry or tight.

  • Hydration: Aloe Juice, Glycerin, and Sodium PCA help replenish moisture. Sodium PCA is a component of the skin’s own natural moisturizing factors. Lactobacillus Ferment Lysate adds skin conditioning.
  • Barrier support: Squalane, Borage Seed Oil, Mango Seed Butter, Sunflower Seed Oil, and Rosehip Oil help support the skin’s moisture barrier and help reduce moisture loss.
  • Antioxidant support: Green Tea Leaf Extract (Camellia Oleifera) is rich in polyphenols called catechins. Goji Seed Oil and Rosehip Oil add more antioxidants. Sea Buckthorn Oil is notable for palmitoleic acid (omega-7) and natural carotenoids.
  • Soothing support: Chamomile Flower Water, Bisabolol (a key component of chamomile), and Centella Asiatica Extract help comfort skin that feels dry or reactive.

For a ready-made routine, the Balanced Beauty Essentials Kit was created for mature normal, combination, and oily skin.

Note: Customers can opt to use the moisturizer during the day and the serum at night. Both can be incorporated into the skincare routine based on personal preference.

Which product(s) do you recommend for dry/mature skin?

1. Regenerate Reviving Serum

This serum is specifically designed for dry, aging skin, the Regenerate Reviving Serum offers an opulent experience of rejuvenation and hydration. It's packed with essential fatty acids and vitamins from Apricot Kernel and Baobab, it revitalizes the skin, promoting cell renewal and enhancing circulation.

With Pomegranate Seed and Borage, the serum is rich in antioxidants that combat free radicals and help minimize fine lines. Bergamot and Frankincense work in harmony to impart a clean, help brightened appearance while balancing the skin tone.

2. Replenish Antioxidant Moisturizer

This moisturizer is an ultimate antidote to aging skin, the Replenish Antioxidant Moisturizer goes beyond mere hydration. It offers a protective shield against environmental aggressors while nourishing the skin from within.

This moisturizer is made with Sea Buckthorn Berry, Rosehip, and Squalane, it is a powerhouse of essential fatty acids and vitamins to reduce the signs of aging.

German Chamomile and Evening Primrose offer soothing relief, making it ideal for skin prone to hormonal imbalances and irritations. Furthermore, Ingredients like Bisabolol and Aspen Bark offer natural healing, reducing inflammation and soothing irritated skin.

For those looking for a holistic approach to dry and mature skin care, The Essentials Kit for Dry Skin I combines both the Regenerate Reviving Serum and Replenish Antioxidant Moisturizer. This kit provides a comprehensive solution – from deep hydration to protection against external elements, ensuring that your skin remains soft, luminous, and youthful.

1. Start with the Regenerate Reviving Serum, applying a few drops onto cleansed skin in the morning and evening. Massage gently until fully absorbed.

2. Follow with the Replenish Antioxidant Moisturizer, massaging it in upward circular motions, ensuring that it penetrates deep into the skin.

With consistent use, expect a rejuvenated, plump, and radiant complexion that brims with vitality. This duo is not just skincare, it's an invitation to a timeless beauty ritual.

Which product(s) do you recommend for those suffering from hormonal acne?

For those battling hormonal acne, a targeted skincare regimen is crucial to achieving balanced and healthy skin. The Essentials Kit for Oily | Combination Skin, which also suits individuals with dry skin suffering from hormonal acne, comprises of three products: 

1. Revive Gentle Emollient Cleanser

This cleanser deeply cleanses without stripping the skin and provides a soothing spa-like experience. Use this cleanser as the first step in your routine to ensure a deep yet gentle cleanse, setting the stage for the subsequent products.

2. Invigorate Refreshing Toner

The purpose of this toner is to help hydrates, clarifies, and tones the skin while delivering moisture and essential nutrients. Apply post-cleansing to balance the skin’s pH and infuse it with rejuvenating botanicals. This prepares the skin for the next step in your regimen.

3. Replenish Antioxidant Moisturizer

This moisturizer helps nourish the skin, protects from environmental stressors, and delivers a burst of hydration. It contains ingredients such as Evening Primrose, Willow Bark and Aspen Bark that specifically help target hormonal acne and moisturizes the skin. As the final step, apply this moisturizer to lock in hydration, nutrients, and protect the skin from external elements.

The Essentials Kit for Oily | Combination Skin works in synergy to tackle hormonal acne at its root. The trio works together to cleanse, tone, and moisturize, ensuring a holistic approach to skincare. The combination of potent botanicals targets acne while ensuring the skin remains hydrated and radiant. For those suffering from hormonal acne, regardless of their skin type, this kit offers a comprehensive solution to their skincare woes.

How should I incorporate your products into my skincare regimen?

For optimal results, follow the recommended sequence provided with each product. This ensures that each item complements the others, enhancing their collective benefits for your skin. If you have any specific questions about usage or sequencing, please don't hesitate to reach out to our customer support team by using our chat. We're hear to assist you.

CLEANSERS

What exactly is oil pulling? I've noticed your Nourish Hydrating Cleansing Oil went viral for this.

Using oil on the face can help to extract dirt, makeup, and sebum from the pores. Given that oil dissolves oil, the "pulling" of a cleansing oil can be highly effective in breaking down and removing even the most stubborn makeup, sunscreen, and other impurities from the skin.

The Nourish Hydrating Cleansing Oil, with its blend of potent and natural ingredients, is ideal for this modern take on oil pulling. Here's why:

Deep Cleansing without Stripping: Made with plant-based ingredients, it effectively removes makeup and deeply seated impurities without stripping the skin or disrupting its acid mantle. This is crucial as maintaining the skin's barrier ensures it remains resilient and balanced.

Rich in Antioxidants and Vitamins: The key ingredients, including Safflower Seed and Olive, are teeming with vitamin E and other antioxidants. These combat free radicals, which are known culprits in premature aging and skin damage.

Hydration and Nourishment: Ingredients like Squalane and Apricot Kernel ensure the skin remains moisturized and soft. They also have incredible emollient properties that lock in moisture and keep the skin plump.

Refreshing and Invigorating: The addition of Bergamot and Grapefruit not only provides an uplifting and citrusy aroma but also gives a refreshed and brightened appearance to the skin.

How to Use for Oil Pulling:

  1. Apply a generous amount of the Nourish Hydrating Cleansing Oil onto dry skin.
  2. Gently massage the oil in circular motions for about 10-15 minutes, allowing it to break down makeup, sunscreen, and impurities.
  3. Focus on areas with heavy makeup or congestion.
  4. Rise off using warm water. The oil will emulsify and turn milky, taking away all the impurities with it.

By incorporating the Nourish Hydrating Cleansing Oil into your skincare routine, you're ensuring your skin is clean, nourished, and glowing. This transformative product clearly resonates with many, making it go viral in the skincare community.

TONERS

What is the difference between Invigorate Refreshing Toner and Radiant Hydrating Toner.

The comparison between Invigorate Refreshing Toner"and Radiant Hydrating Toner are as follows:

Invigorate Refreshing Toner is designed for normal to oily skin and Radiant Hydrating Toner is formulated for normal to dry skin.

Both toners contain Tamarind Seed and Aspen Bark. Exclusive to Invigorate Refreshing Toner*: Lavender, Tulsi (Basil), and German Chamomile. Exclusive to Radiant Hydrating Toner*: Rose.

In essence, the Invigorate Refreshing Toner is an ideal choice for those with normal to oily skin types, seeking a refreshing and clarifying treatment, especially with its natural scent and wide range of botanicals. In contrast, the Radiant Hydrating Toner focuses on deep hydration and smoothing the appearance of fine lines, making it a fitting choice for those with normal to dry skin.

MOISTURIZERS & SERUMS

Why is your face oil labeled as a serum?

The term "serum" is often used to describe skincare products that deliver a high concentration of active ingredients and are formulated to penetrate deeply into the skin. When we refer to our face oil as a serum, it's because this product is designed to offer similar benefits. It contains a blend of highly concentrated, nutrient-rich oils that are meant to deeply nourish, hydrate, and rejuvenate the skin at a cellular level, much like traditional serums. This naming reflects the product's efficacy and its role in a skincare routine as more than just a source of moisture—it's a targeted treatment.

What is the difference between Regenerate Reviving Serum and Restore Youth Serum?

Regenerate Reviving Serum primarily hydrates and moisturizes the skin, promoting cell renewal and increasing circulation.

Restore Youth Serum's primary function is to help brighten, hydrate, combat skin aging, and promote skin elasticity. It is also described as effective for the eye area and smoothing wrinkles and fine lines.

Key Ingredients are, both serums contain Baobab, Borage Seed, Bergamot, and Frankincense. Exclusive to Regenerate Reviving Serum*: Apricot Kernel and Pomegranate Seed. Exclusive to Restore Youth Serum*: Prickly Pear, Evening Primrose, and Kakadu Plum.

While both serums have overlapping benefits and ingredients, Regenerate Reviving Serum focuses more on hydration, luminosity, and softening blemishes. In contrast, our Restore Youth Serum emphasizes skin elasticity, reducing signs of aging, and brightening the skin.

Both serums are now available in fragrance-free (unscented) version for those who prefer their skincare without essential oils.

What are the key benefits for Lift Resurfacing Serum?

The Lift Resurfacing Serum is a powerful solution for those seeking a smoother, more youthful complexion. This serum is enriched with Bakuchiol, a gentle yet effective retinol alternative that reduces fine lines and wrinkles without causing irritation. By stimulating collagen production, Bakuchiol helps to firm the skin, enhancing its elasticity and giving it a more lifted appearance.

Lupin Seed Extract, known for its high content of lupeol, works to improve skin elasticity and firmness. It strengthens the skin's structure, helping to smooth out rough texture and enhance overall resilience. Additionally, the blend of organic oils—such as Chia Seed Oil, Jojoba Oil, and Sunflower Seed Oil—deeply nourishes and moisturizes the skin, ensuring it remains supple and hydrated throughout the day.

Together, these ingredients work synergistically to rejuvenate and repair the skin, reducing signs of aging, improving texture, and leaving your skin looking and feeling revitalized.

ORDER

How can I track my order?

Once your order is shipped, we will send you an email confirmation with your USPS or UPS tracking number. You also have an option to track your order using your tracking number on our website.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. For more information, please visit our Returns & Refunds page.

What payment methods of payments do you accept?

We accept:

Visa, MasterCard, Amex, Discover, JCB, Diners Club, PayPal, Shop Pay, Venmo, Google Pay, Facebook Pay, and Apple Pay.

SHIPPING

How long will it take to get my order?

We will process your order within 1-2 business days. Delivery details will be provided in your confirmation email.

My order arrived damaged. What should I do?

Please email us at info@botanicalrepublic.com with your order number and a picture and description of the damage. Upon receipt of your email request, we will guide you through next steps. If you purchased from another authorized retailer, please contact them directly for assistance.

Are your shipping supplies environmentally friendly?

Absolutely! All our packaging materials, including shipping supplies, are environmentally friendly. Each order is enclosed in a pouch derived from corn starch, and our packing peanuts are also made from the same material. We deeply value sustainability.

SUBSCRIPTION

How do I modify my subscription details?

To manage your subscription orders, please CLICK HERE.

I have questions regarding my subscription. Who can I contact?

Please contact our customer service at info@botanicalrepublic.com or simply send us a message using our chat.

OTHER INQUIRIES? LET'S CHAT!

Please click on the chat icon located on the right side or email us at info@botanicalrepublic.com

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