Yes, our products are made from finest natural ingredients.
Yes, our product is vegan and cruelty-free. All of our products are never tested on animals. We are Leaping Bunny and PETA Cruelty-Free and Vegan Certified.
Yes, all of our products are GMO free. We only deal with suppliers that provides us with non-GMO ingredients.
Yes, all of our products are 100% nut, soy, and gluten free.
We only use preservatives that are all derived from natural ingredients such as Aspen Bark and Fermented Radish Root. We also use Vitamin E in some of our products to extend the natural shelf life. This helps keep the oils fresh.
For unopened products that are not exposed to heat and high temperatures have a shelf life of approximately 12 months. We highly recommend storing our products in a cool dry area to preserve their quality. We would like to advise our customers to use our products within 6 months after opening for highest quality.
All of our products are made in small batches in our small production facility in Los Angeles, California.
We source from small independent farms and large ingredient suppliers that obtain their ingredients from natural wildcrafted sources.
We highly recommend that you consult with your health care professional if you have any concerns about whether our products may be right for you.
We will process your order within 1-2 business days. Delivery details will be provided in your confirmation email.
Once your order is shipped, we will send you an email confirmation with your USPS tracking number. You also have an option to track your order using your tracking number on our website.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. For more information, please visit our Returns & Refunds page.
Visa, MasterCard, Amex, Discover, JCB, Diners Club, PayPal, and Apple Pay.
Please make sure you entered all of your information correctly. If you continue to have issues, we highly suggest checking with your bank or card issuer.
SHIPPING & HANDLING
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. For standard shipping within the US, we primarily use United States Postal Service (USPS).
Yes we do. At checkout, you will have an option of selecting your method of shipping.
Presently, we only ship to:
United States - Outlying islands and AFO/APO will be shipped via United States Postal Service (USPS) only. Free standard shipping excludes outlying islands and AFO/APO.
Canada - 10 Provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan.
Please email us at firstname.lastname@example.org with your order number and a picture and description of the damage. Upon receipt of your email request, we will guide you through next steps. If you purchased from another authorized retailer, please contact them directly for assistance.
Simply log into your account on by visiting BOTANICAL REPUBLIC and click on the LB Rewards icon located on the bottom left side of your screen.
You can spend your rewards points by applying your balance to items in your cart when you check out. Rewards points cannot be combined with a coupon code. Once you hit a reward threshold, you must use that reward coupon in a single purchase. Unfortunately, it will not carry a remaining balance.
Your points will be allocated once your order ships.
Reward points are eligible on net sales only. Taxes, shipping, and purchases made with a gift card are not eligible to earn rewards.
If you're having issues with our rewards program, please contact us.
Botanical Republic is committed to non-toxic and eco-friendly practices. We are PETA Cruelty Free and Vegan and Leaping Bunny certified.
We love nature and it inspires everything we do. Our commitment to the Earth is something we take very seriously. We only use glass bottles and jars. We selected glass packaging since it does not contribute to the plastic waste that is common in the beauty industry.
For all of our corrugated and paper-based materials, we use soy-based ink and our tissue paper is completely acid free and Forest Stewardship Council (FSC) certified, providing you with a premium packaging solution without harming the environment. Even the silk screening on our bottles is environmentally friendly, ensuring less waste for a better planet.
Forest Stewardship Council (FSC) works to promote the practice of sustainable forestry worldwide and ensures customers have the option to choose forest products like paper and wood that have been sourced in an environmentally-friendly, socially responsible and economically viable manner.
You can contact us through our Contact Us page. We will be happy to assist you.