Are your products all natural?
Yes, our products are made from finest plant-based ingredients. Most of the ingredients we use are certified organic ingredients.
Are your products GMO free?
Yes, all of our products are GMO free. We only deal with suppliers that provides us with non-GMO ingredients.
Are your products nut, soy, and gluten free?
Our products are soy and gluten free. However, some of the certified organic carrier oils we used are from nut trees. Please be sure to check our ingredient list before making a purchase.
We only use preservatives that are all derived from natural ingredients such as Aspen Bark. Rosemary Extract, and Fermented Radish Root. We also use Vitamin E (Sunflower) in some of our products to extend the natural shelf life. This helps keep the oils fresh.
Are your products safe to use during pregnancy?
We highly recommend you consult with your primary practitioner to see if our products are safe for you to use during pregnancy. Although are products are made with plant-based ingredients, there are certain ingredients (essential oils) that may not be safe for you to use. If you need a list of ingredient lists, you may visit our products' page and show it to your primary practitioner or feel free to reach out to us.
Where are your products made?
All of our products are handmade in small batches in our small studio lab located in downtown Los Angeles, California. All of our products are formulated by our Founder & Formulator, Hannah Kim.
What is the shelf life for your products?
For unopened products that are not exposed to heat and high temperatures have a shelf life of approximately 12 months. We highly recommend storing our products in a cool dry area to preserve their quality. We would like to advise our customers to use our products within 6 months after opening for highest quality.
Where do you source your materials from?
We source from small independent farms and large ingredient local suppliers located in the West and the East Coast region that obtain their ingredients from natural wildcrafted sources. We believe in supporting the local farmers and suppliers. Furthermore, we only purchase from local suppliers who are committed to cruelty-free, fair trade, and sustainability.
WHAT TYPE OF PACKAGING DO YOU USE?
All our skincare products are housed in frosted clear glass, providing superior UV protection compared to typical clear glass. This frosted design effectively shields against UV rays. Additionally, for our packaging like boxes and tissue papers, we prioritize the use of Forest Stewardship Council (FSC) certified materials.
Which product(s) do you recommend for combination skin?
For combination skin, we recommend the following products:
1. Revive Gentle Emollient Cleanser
The Revive Gentle Emollient Cleanser offers a harmonious blend tailored for combination skin. Its deep-cleansing yet moisturizing formula ensures that oily zones are effectively cleansed without exacerbating dry areas. Key ingredients like Calendula and Meadowfoam Seed Oils act as natural antioxidants, rejuvenating the skin while balancing oil and hydration levels. German Chamomile provides calming benefits, while Willow Bark promotes cell turnover, offering gentle exfoliation.
Calendula also plays a pivotal role in regulating sebaceous gland activity, preventing excessive oiliness in the T-zone. Apricot Kernel and Mango Seed enrich the skin with vital vitamins, nourishing both the oily and dry facets of combination skin. Additionally, the astringent properties of Willow Bark keep pores in check and maintain oil production balance. This cleanser not only addresses the unique challenges of combination skin but also ensures a therapeutic and relaxing cleansing ritual with its serene scents of Lavender and Bergamot.
2. Invigorate Refreshing Toner
The Invigorate Refreshing Toner is formulated to cater to the dual needs of combination skin. Its feather-light hydration ensures that drier areas receive the necessary moisture without making oily zones feel greasy. Key botanicals such as Lavender and German Chamomile work harmoniously to soothe the skin and reduce redness. Witch Hazel, a natural astringent, effectively clarifies the skin, keeping the oily regions in check and refining pores.
In addition, the toner features Tulsi, packed with antioxidants, which revitalizes the skin, offering a fresh and balanced complexion. The inclusion of Willow Bark, naturally rich in Salicylic Acid, gently exfoliates and clarifies the skin, ensuring the T-zone remains clear. Aspen Bark, a salicylic acid alternative, enhances the toner's pore-refining and protective benefits.
3. Replenish Antioxidant Moisturizer
Replenish Antioxidant Moisturizer is a holistic solution designed especially for the nuances of combination skin. Its potent formula, rich in antioxidants, ensures that the skin is guarded against environmental stressors, which often exacerbate the imbalances in combination skin types. The inclusion of Sea Buckthorn Berry and Rosehip addresses both the oilier and drier regions, replenishing essential nutrients and maintaining moisture equilibrium.
Furthermore, the moisturizer boasts of Evening Primrose and Squalane, which are paramount in regulating sebum production, ensuring that oily areas do not feel overly greasy, while simultaneously providing hydration to drier zones. The presence of Aspen Bark, with its salicin content, offers gentle exfoliation, ensuring clarity in the T-zone and reducing the potential for breakouts.
With its balanced formulation, the Replenish Antioxidant Moisturizer ensures that combination skin is neither too dry nor too oily, but perfectly moisturized, protected, and radiant. It addresses the unique challenges combination skin faces, providing a harmonious skin texture.
4. Restore Youth Serum
The Restore Youth Serum stands out as a masterful choice for combination skin due to its carefully selected ingredients that cater to the varying needs of this skin type. At its core, the serum is designed to promote elasticity and combat the signs of aging, but its versatility extends much further, making it ideal for combination skin.
Prickly Pear, a powerhouse ingredient, is abundant in essential fatty acids that maintain moisture and bolster skin cell turnover, ensuring both dry and oily regions of the skin are well-nourished and balanced. Borage Seed and Evening Primrose, both rich in gamma-linolenic acid, play pivotal roles in regulating oil production and maintaining moisture balance, preventing the T-zone from becoming overly shiny while ensuring drier areas remain hydrated.
Furthermore, Baobab, with its rich content of vitamins and fatty acids, offers an even skin tone and assists in keeping the skin's natural barrier robust. Kakadu Plum, a natural reservoir of Vitamin C, lends its brightening and antioxidant properties, ensuring the skin stays radiant and protected against free radicals.
Our Restore Youth Serum offers a multifaceted approach tailored for combination skin. It hydrates, balances, and revitalizes, ensuring all regions of combination skin are addressed and optimized, leading to a youthful, unified, and glowing complexion.
Note: Customers can opt to use the moisturizer during the day and the serum at night. Both can be incorporated into the skincare routine based on personal preference.
Which product(s) do you recommend for dry/mature skin?
1. Regenerate Reviving Serum
This serum is specifically designed for dry, aging skin, the Regenerate Reviving Serum offers an opulent experience of rejuvenation and hydration. It's packed with essential fatty acids and vitamins from Apricot Kernel and Baobab, it revitalizes the skin, promoting cell renewal and enhancing circulation.
With Pomegranate Seed and Borage, the serum is rich in antioxidants that combat free radicals and help minimize fine lines. Bergamot and Frankincense work in harmony to impart a clean, help brightened appearance while balancing the skin tone.
2. Replenish Antioxidant Moisturizer
This moisturizer is an ultimate antidote to aging skin, the Replenish Antioxidant Moisturizer goes beyond mere hydration. It offers a protective shield against environmental aggressors while nourishing the skin from within.
This moisturizer is made with Sea Buckthorn Berry, Rosehip, and Squalane, it is a powerhouse of essential fatty acids and vitamins to reduce the signs of aging.
German Chamomile and Evening Primrose offer soothing relief, making it ideal for skin prone to hormonal imbalances and irritations. Furthermore, Ingredients like Bisabolol and Aspen Bark offer natural healing, reducing inflammation and soothing irritated skin.
For those looking for a holistic approach to dry and mature skin care, The Essentials Kit for Dry Skin I combines both the Regenerate Reviving Serum and Replenish Antioxidant Moisturizer. This kit provides a comprehensive solution – from deep hydration to protection against external elements, ensuring that your skin remains soft, luminous, and youthful.
1. Start with the Regenerate Reviving Serum, applying a few drops onto cleansed skin in the morning and evening. Massage gently until fully absorbed.
2. Follow with the Replenish Antioxidant Moisturizer, massaging it in upward circular motions, ensuring that it penetrates deep into the skin.
With consistent use, expect a rejuvenated, plump, and radiant complexion that brims with vitality. This duo is not just skincare, it's an invitation to a timeless beauty ritual.
Which product(s) do you recommend for those suffering from hormonal acne?
For those battling hormonal acne, a targeted skincare regimen is crucial to achieving balanced and healthy skin. The Essentials Kit for Oily | Combination Skin, which also suits individuals with dry skin suffering from hormonal acne, comprises of three products:
1. Revive Gentle Emollient Cleanser
This cleanser deeply cleanses without stripping the skin and provides a soothing spa-like experience. Use this cleanser as the first step in your routine to ensure a deep yet gentle cleanse, setting the stage for the subsequent products.
2. Invigorate Refreshing Toner
The purpose of this toner is to help hydrates, clarifies, and tones the skin while delivering moisture and essential nutrients. Apply post-cleansing to balance the skin’s pH and infuse it with rejuvenating botanicals. This prepares the skin for the next step in your regimen.
3. Replenish Antioxidant Moisturizer
This moisturizer helps nourish the skin, protects from environmental stressors, and delivers a burst of hydration. It contains ingredients such as Evening Primrose, Willow Bark and Aspen Bark that specifically help target hormonal acne and moisturizes the skin. As the final step, apply this moisturizer to lock in hydration, nutrients, and protect the skin from external elements.
The Essentials Kit for Oily | Combination Skin works in synergy to tackle hormonal acne at its root. The trio works together to cleanse, tone, and moisturize, ensuring a holistic approach to skincare. The combination of potent botanicals targets acne while ensuring the skin remains hydrated and radiant. For those suffering from hormonal acne, regardless of their skin type, this kit offers a comprehensive solution to their skincare woes.
How should I incorporate your products into my skincare regimen?
For optimal results, follow the recommended sequence provided with each product. This ensures that each item complements the others, enhancing their collective benefits for your skin. If you have any specific questions about usage or sequencing, please don't hesitate to reach out to our customer support team by using our chat. We're hear to assist you.
What is the difference between Invigorate Refreshing Toner and Radiant Hydrating Toner.
The comparison between Invigorate Refreshing Toner"and Radiant Hydrating Toner are as follows:
Invigorate Refreshing Toner is designed for normal to oily skin and Radiant Hydrating Toner is formulated for normal to dry skin.
Both toners contain Tamarind Seed and Aspen Bark. Exclusive to Invigorate Refreshing Toner*: Lavender, Tulsi (Basil), and German Chamomile. Exclusive to Radiant Hydrating Toner*: Rose.
In essence, the Invigorate Refreshing Toner is an ideal choice for those with normal to oily skin types, seeking a refreshing and clarifying treatment, especially with its natural scent and wide range of botanicals. In contrast, the Radiant Hydrating Toner focuses on deep hydration and smoothing the appearance of fine lines, making it a fitting choice for those with normal to dry skin.
What is the difference between Regenerate Reviving Serum and Restore Youth Serum?
Regenerate Reviving Serum primarily hydrates and moisturizes the skin, promoting cell renewal and increasing circulation.
Restore Youth Serum's primary function is to help brighten, hydrate, combat skin aging, and promote skin elasticity. It is also described as effective for the eye area and smoothing wrinkles and fine lines.
Key Ingredients are, both serums contain Baobab, Borage Seed, Bergamot, and Frankincense. Exclusive to Regenerate Reviving Serum*: Apricot Kernel and Pomegranate Seed. Exclusive to Restore Youth Serum*: Prickly Pear, Evening Primrose, and Kakadu Plum.
While both serums have overlapping benefits and ingredients, Regenerate Reviving Serum focuses more on hydration, luminosity, and softening blemishes. In contrast, our Restore Youth Serum emphasizes skin elasticity, reducing signs of aging, and brightening the skin.
Both serums are now available in fragrance-free (unscented) version for those who prefer their skincare without essential oils.
What exactly is oil pulling? I've noticed your Nourish Hydrating Cleansing Oil went viral for this.
Using oil on the face can help to extract dirt, makeup, and sebum from the pores. Given that oil dissolves oil, the "pulling" of a cleansing oil can be highly effective in breaking down and removing even the most stubborn makeup, sunscreen, and other impurities from the skin.
The Nourish Hydrating Cleansing Oil, with its blend of potent and natural ingredients, is ideal for this modern take on oil pulling. Here's why:
Deep Cleansing without Stripping: Made with plant-based ingredients, it effectively removes makeup and deeply seated impurities without stripping the skin or disrupting its acid mantle. This is crucial as maintaining the skin's barrier ensures it remains resilient and balanced.
Rich in Antioxidants and Vitamins: The key ingredients, including Safflower Seed and Olive, are teeming with vitamin E and other antioxidants. These combat free radicals, which are known culprits in premature aging and skin damage.
Hydration and Nourishment: Ingredients like Squalane and Apricot Kernel ensure the skin remains moisturized and soft. They also have incredible emollient properties that lock in moisture and keep the skin plump.
Refreshing and Invigorating: The addition of Bergamot and Grapefruit not only provides an uplifting and citrusy aroma but also gives a refreshed and brightened appearance to the skin.
How to Use for Oil Pulling:
- Apply a generous amount of the Nourish Hydrating Cleansing Oil onto dry skin.
- Gently massage the oil in circular motions for about 10-15 minutes, allowing it to break down makeup, sunscreen, and impurities.
- Focus on areas with heavy makeup or congestion.
- Rise off using warm water. The oil will emulsify and turn milky, taking away all the impurities with it.
By incorporating the Nourish Hydrating Cleansing Oil into your skincare routine, you're ensuring your skin is clean, nourished, and glowing. This transformative product clearly resonates with many, making it go viral in the skincare community.
Why is your face oil labeled as a serum?
The term "serum" is often used to describe skincare products that deliver a high concentration of active ingredients and are formulated to penetrate deeply into the skin. When we refer to our face oil as a serum, it's because this product is designed to offer similar benefits. It contains a blend of highly concentrated, nutrient-rich oils that are meant to deeply nourish, hydrate, and rejuvenate the skin at a cellular level, much like traditional serums. This naming reflects the product's efficacy and its role in a skincare routine as more than just a source of moisture—it's a targeted treatment.
How can I track my order?
Once your order is shipped, we will send you an email confirmation with your USPS or UPS tracking number. You also have an option to track your order using your tracking number on our website.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. For more information, please visit our Returns & Refunds page.
What payment methods of payments do you accept?
Visa, MasterCard, Amex, Discover, JCB, Diners Club, PayPal, Shop Pay, Venmo, Google Pay, Facebook Pay, and Apple Pay.
How long will it take to get my order?
We will process your order within 1-2 business days. Delivery details will be provided in your confirmation email.
My order arrived damaged. What should I do?
Please email us at firstname.lastname@example.org with your order number and a picture and description of the damage. Upon receipt of your email request, we will guide you through next steps. If you purchased from another authorized retailer, please contact them directly for assistance.
Are you shipping supplies environmentally friendly?
Absolutely! All our packaging materials, including shipping supplies, are environmentally friendly. Each order is enclosed in a pouch derived from corn starch, and our packing peanuts are also made from the same material. We deeply value sustainability.
What type of shipping package materials do you use?
Your products will be delivered in kraft corrugated boxes. We utilize packing peanuts and pouches made from corn starch. Rest assured, all our shipping materials are free from plastic.
How do I modify my subscription details?
To manage your subscription orders, please CLICK HERE.
I have questions regarding my subscription. Who can I contact?
Please contact our customer service at email@example.com or simply send us a message using our chat.
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